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03/15/2006: "The Power and Danger of Advertising --- It's a Good Thing that Can Turn Bad."
Most people make their buying decisions based on advertising. When they see a product on television or in the print media or even the Internet that appeals to them, chances are high they'll go out and buy it. And this works with everything.
Drug companies have discovered that if they advertise their prescription drugs directly to the consumer, the consumer will beg their doctors for their drugs and most of the time the doctors comply with the patent's request.
It can be debated whether or not this is a good thing and I'm not going to start the debate here. I will say, however, that I asked my own physician about Previcid after seeing a television advertisement and I've been taking it for several years with great success.
We all pay attention to advertising. We perhaps pay more attention to advertising than to news and certainly we pay more attention to it than pay Web sites that have valuable, credible information. Only a handful of consumers use pay sites such as consumerlab.org or consumerreports.org.
I do use both sites frequently and make a good many purchase decisions based on what I read there. But we're all swayed by advertising and those of us in the advertising business know it. If someone makes it, we can sell it. That goes for good products and bad products as well.
Some people say that advertising causes people to go out and buy things they don't need and can't afford. I expect to a large extent that's true. Advertising is extremely powerful.
The following was taken from India Infoline in a business school essay on advertising.
Advertising creates desires through changing social values and attitudes, creating lifestyles to suit those new values and by supporting the culture of consumption. The impact of advertisement on popular culture is immense. Advertisements affect what we eat, wear, how we act and talk. Advertising can be seen as a communication channel for cultural change. Advertisements draw deeply from the inclinations, hopes, and concerns of society, but use the various values to suit its own purposes. For the ads to make sense, it is important that the ads draw upon the common experiences, perceptions, and attitudes of the audience. Every ad’s substance is taken from many cultural references, but returns an image back to society, thereby changing it. For example, an ad for condoms takes the common belief that AIDS needs to be stopped, but returns to society the image that condoms are the only way to stop AIDS, thereby changing society. Over the years advertising "has become more and more involved in the manipulation of social values and attitudes, and less concerned with the communication of essential information about goods."
Because advertising is so persuasive and has so much power over the consumer it is important that those of us responsible for writing the advertising and presenting it to the public do so in a fair and honest manner. We need to be careful with what we say about a product or service. We need to make every effort to be honest.
Advertising is not always honest. And because it's not, people have died. They've taken drugs that killed them. They've driven cars that were unsafe and driven on tires that blew up because they were poorly made. And the unfortunate stories go on.
Cigarettes, one of the most advertised products in memory, has killed untold millions of people and sickened others.
Advertisers will continue to lie to the public in order to create a profit. But we who are in the trenches can do what we can to keep them honest. At least we should try.
David Ogilvy, one of the greatest names in advertising said, "Can advertising foist an inferior product on the consumer? Bitter experience has taught me that it cannot. On those rare occasions when I have advertised products which consumer tests have found inferior to other products in the same field, the results have been disastrous."
Ogilvy also said, "Good copy can't be written with tongue in cheek, written just for a living. You've got to believe in the product."
Words to live by. And write by too.